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    FAQ's

    Who is Dr. Contact Lens?

    We are a technology company (not owned by any major manufacturer). Our mission is to innovate technology that brings revenue back to the private practice. 

    Who are you integrated with?

     Dr. Contact Lens is an ordering tool you can fully utilize all the features of our platform without EMR integration, and can upgrade when available. 

    Currently we are fully integrated with ABB Optical, CrystalPM. Officemate, RevolutionEHR, WVA, Stay tuned for availability with OOGP.

    Is Dr. Contact Lens FTC compliant?

    Yes! The best thing about an OD designed platform is we are always thinking ahead of how to grow and save our contact lens business. When you have Dr. Contact Lens, in one click you can give out digital scripts inside your contact lens store. Your patient can either order in one easy click from you using insurance with no data entry, or go through the tedious 12 steps of ordering elsewhere. Now you can give out FTC compliant digital scripts without breaking a sweat of losing that sale.

    Does Dr. Contact Lens send reminders?

    Yes! Our system will auto remind patients when they are due to re-order or come back and see you. In addition, our platform offers marketing tools to re-engage patients further, if they haven't ordered after their first reminder. Your patient can login, in one click order - without having to bother you. No need for verifications anymore. 

    How does the system save so much time?

    We've tracked the steps it takes staff to process a single order, it is 28! That's is 40 days or more a year spent just ordering contacts. We've scaled down the 15 minute process to 15 seconds. More efficiency allows you to streamline, save and grow. 

    Can patients buy from you when you're closed?

    YES! Living in an on demand world – the next generation of contact lens patients need a way to access ordering whenever they want. We have catered to their needs by creating a portal that loads all their data and allows them to order in one click. Sell contacts 24-7 rather than limiting it to business hours. The most common time patients order contacts is at night - now you can be open for business. 

    What unique features does Dr. Contact Lens offer your patients?

    Dr. Contact Lens knows the challenges of contact lens sales and getting your patient’s to utilize a new service. Our technology offers your patients a new way to order like never before making it easy to transition your patients into a new shopping behavior. It is easy to register, and your patients can do it themselves, leaving you with less work and headache at the office.

    What can Dr. Contact Lens do for your practice?

    Utilize tools never before offered to the private practice. Email marketing campaigns to re-engage customers overdue to purchase, subscription options, auto reminders & more. 

    Can we use insurance?

    Yes, your patients can utilize insurance benefits directly from the DCL platform. 

    Who pays the wholesale bill?

    You will still have your contact lens pricing and billing from your distributor. We are simply the technology behind your contact lens sales. 

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    Pricing

    Monthly Yearly (save 10%)

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    Start-up practice

    Start-up your practice right with tools that help you create efficiencies from day one. For new practices.

    • In office ordering
    • Business Intelligence Portal
    • Email Marketing
    • Automated tracking to patient
    • Re-order text & email reminders
    • Reminders for inventory orders
    • Unlimited ordering/No transaction fees
    • Digital Prescriptions
    • Business Intelligence Portal
    • Email Marketing
    • One click ordering for patients
    • Online store
    • Subscriptions
    • Annual Eye exam reminders
    • Support for orders
    • Price matching features

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    Unplugged

    Selling & ordering platform with business intelligence. Sell online with features that help you grow & streamline.

    • In office ordering
    • Business Intelligence Portal
    • Email Marketing
    • Automated tracking to patient
    • Re-order text & email reminders
    • Reminders for inventory orders
    • Unlimited ordering/No transaction fees
    • Digital Prescriptions
    • Business Intelligence Portal
    • Email Marketing
    • One click ordering for patients
    • Online store
    • Subscriptions
    • Annual Eye exam reminders
    • Support for orders
    • Price matching features

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    Group 20

    Integrated

    Sell like you never have before. Save over 300 hours in staff time & make sales from day one by inviting past due patients to order.

    • All the unpluged features +
    • Integrated with EMR
    • Data analytics on contact lens business
    • One click ordering for staff & patients
    • Ability to invite up to 1 year worth of past due patients to order
    • Trial lens patient tracking

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    Premium

    All the benefits of an integrated account plus biweekly marketing content & a personal contact lens consultant. 

    • Premium Integrated features
    • Personal account manager 
    • Customer marketing content biweekly
    • Monthly consulting services
    • Personalized staff trainings

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    Have more questions? Want to see how our program works? No problem, request a demo today.

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