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FAQ's

Who is Dr. Contact Lens?

We are a technology company (not owned by any major manufacturer). Our mission is to innovate technology that brings revenue back to the private practice. 

Who are you integrated with?

You can fully utilize all the features of our platform without EMR integration, and can upgrade when available. 

Currently we are fully integrated with ABB Optical & CrystalPM, Officemate, & RevolutionEHR. We will have integrations available soon for WVA & OOGP. Stay tuned for availability. 

 

Is Dr. Contact Lens FTC compliant?

Yes! The best thing about an OD designed platform is we are always thinking ahead of how to grow and save our contact lens business. When you have Dr. Contact Lens, in one click you can give out digital scripts inside your contact lens store. Your patient can either order in one easy click from you using insurance with no data entry, or go through the tedious 12 steps of ordering elsewhere. Now you can give out FTC compliant digital scripts without breaking a sweat of losing that sale.

Does Dr. Contact Lens send reminders?

Yes! Our system will auto remind patients when they are due to re-order or come back and see you. In addition, our platform offers marketing tools to re-engage patients further, if they haven't ordered after their first reminder. Your patient can login, in one click order - without having to bother you. No need for verifications anymore. 

How does the system save so much time?

We've tracked the steps it takes staff to process a single order, it is 28! That's is 40 days or more a year spent just ordering contacts. We've scaled down the 15 minute process to 15 seconds. More efficiency allows you to streamline, save and grow. 

Can patients buy from you when you're closed?

YES! Living in an on demand world – the next generation of contact lens patients need a way to access ordering whenever they want. We have catered to their needs by creating a portal that loads all their data and allows them to order in one click. Sell contacts 24-7 rather than limiting it to business hours. The most common time patients order contacts is at night - now you can be open for business. 

What unique features does Dr. Contact Lens offer your patients?

Dr. Contact Lens knows the challenges of contact lens sales and getting your patient’s to utilize a new service. Our technology offers your patients a new way to order like never before making it easy to transition your patients into a new shopping behavior. It is easy to register, and your patients can do it themselves, leaving you with less work and headache at the office.

What can Dr. Contact Lens do for your practice?

Utilize tools never before offered to the private practice. Email marketing campaigns to re-engage customers overdue to purchase, subscription options, auto reminders & more. 

Can we use insurance?

Yes, your patients can utilize insurance benefits directly from the DCL platform. 

Who pays the wholesale bill?

You will still have your contact lens pricing and billing from your distributor. We are simply the technology behind your contact lens sales. 

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Want to unlock special discount pricing? Simply book a demo to find out our current pricing offers!

Pricing

Monthly Yearly (save 10%)

$ 99

billed monthly, $199 onboarding fee, unlimited ODs

Start-up practice

Start-up your practice right with tools that help you create efficiencies from day one. For new practices.

  • In office ordering
  • Business Intelligence Portal
  • Email Marketing
  • Automated tracking to patient
  • Re-order text & email reminders
  • Reminders for inventory orders
  • Unlimited ordering/No transaction fees
  • Digital Prescriptions
  • Business Intelligence Portal
  • Email Marketing
  • One click ordering for patients
  • Online store
  • Subscriptions
  • Annual Eye exam reminders
  • Support for orders
  • Price matching features

$ 199

billed monthly, $199 onboarding fee, up to 3 ODs.

Unplugged

Selling & ordering platform with business intelligence. Sell online with features that help you grow & streamline.

  • In office ordering
  • Business Intelligence Portal
  • Email Marketing
  • Automated tracking to patient
  • Re-order text & email reminders
  • Reminders for inventory orders
  • Unlimited ordering/No transaction fees
  • Digital Prescriptions
  • Business Intelligence Portal
  • Email Marketing
  • One click ordering for patients
  • Online store
  • Subscriptions
  • Annual Eye exam reminders
  • Support for orders
  • Price matching features

$ 249

billed monthly, $549 data transfer & onboard fee, up to 3 ODs

Group 20

Integrated

Sell like you never have before. Save over 300 hours in staff time & make sales from day one by inviting past due patients to order.

  • All the unpluged features +
  • Integrated with EMR
  • Data analytics on contact lens business
  • One click ordering for staff & patients
  • Ability to invite up to 1 year worth of past due patients to order
  • Trial lens patient tracking

$ 399

billed monthly, $549 data transfer & onboard fee, unlimited ODs

Premium

All the benefits of an integrated account plus biweekly marketing content & a personal contact lens consultant. 

  • Premium Integrated features
  • Personal account manager 
  • Customer marketing content biweekly
  • Monthly consulting services
  • Personalized staff trainings

BRANDS AVAILABLE

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  • logo
  • B+L
  • 184_main
  • VTI
  • XCELL

What ODs are saying

Ryan Capouch

Ryan Capouch, OD

Lumen Vision

"I love Dr. Contact Lens because it impresses my patients as a cutting-edge solution to ordering contacts. We save an extraordinary amount of time every month because we don’t have to place contact lens orders and waste time with data entry. Our patients prefer the convenience, and I’m happy to give it to them - all while supporting my contact lens business!"

Larah Alami

Larah Alami, OD

Hudson River Eyecare

"Dr. Contact Lens has been great for our practice.  Patients appreciate the easy access to their prescription, and the 1-click ordering has increased our capture rate for sure!  If our office has to close again due to the coronavirus, we can be sure that our contact lens sales will continue to grow!"

Perry Brill

Perry Brill, Office Manager

Brill Eye Center

"It really bothers me that the eyecare industry is slow to adopt e-commerce. Patients have been screaming at ECPs to buy contacts from us online for a decade. Finally, an OD friendly company made this possible. Thank you Dr. Contact lens!"

Candria

Candria Krywko, OD

Eyes on Hayden

"It's never been easier to compete with giant online retailers. I'm ecstatic to have implemented Dr. Contact Lens & keep my contact lens sales in house. Thank you DCL!"

Melanie

Melanie Denton, OD

Salisbury Eyecare

"My patients love the convenience of Dr. Contact Lens, and my team loves the time it saves them. Because it is fully integrated with our EHR, it's easy to use for both the office and the patient. I'd highly recommend DCL!"

Laura Falco

Laura Falco, OD

Jazzy Eyes

"Incorporating Dr. Contact Lens into my practice has helped me in many ways.  It has kept more patients in house for purchases and it has other features that are great. It frees up time my staff so we can spend more getting patients booked for exams.  It is more convenient for the patient as well, in case they want to order contacts at 1 in the morning, and it keeps track of expiring prescriptions, alerting both the patient and the office that it is time for the patient’s annual exam.  It complies with giving the patient their prescription for contact lenses.  It keeps pace with the pricing on 1800 so I can inform the patient without hesitation that we are priced competitively and they do not need to price shop online.  It makes the patient feel that we are modern and up to date with technology."

Gus

Gus Garmizo, OD, FAAO

Everything Eyes

"I always prided myself on keeping my practice up to date and growing into the future. With Dr. Contact Lens we have done just that and streamlined a very old process. My patients love being able to order their contacts in one click, delivered directly to their home."

Audrey

Audrey Raley, OD

Refined Eyecare & Eyewear Gallery

"Dr. Contact Lens has completely transformed contact ordering in my office.  Before DCL, even with our other "direct-to-patient" software, contact lens ordering was still such a time consuming area of my practice. I can't get over the ultra sleek portal patients get access to in order to buy their contacts with DCL and how much time is saved! The marketing software/dashboard is everything I needed to boost my practice revenue, capture opportunities we were previously missing, and free up staff time" 

Parkside eyecare

Monica Ma OD & Jonathan Renyon OD

Parkside Eyecare

"Dr. Contact Lens has been a game changer for our practices. We used to track our patients through an excel spreadsheet and now we can see and do everything through Dr. Contact Lens. Patients are loving it and staff are loving it! It has been a win-win."

Jenn

Jenn Tabiza, OD, Co-founder

Westchester Eyecare Center

"I love technology, it has streamlined my practice so much. We work less, make more AND our patients are floored at our efficiency & services. We love making our patients & staff happy. Nothing does that better than cutting edge technology like Dr. Contact Lens!"

Bri

Brianna Rhue, OD, FAAO, Co-founder

West Broward Eyecare

"Before Dr. Contact Lens we were always on the defense when it came to patients ordering contacts. We had no easy way to follow up with them & ordering the old way wasted so much time. Now we have a tech savvy way to compete in the growing online market, keep our practices thriving & our patients ordering from us!"

gianni

Giannie Castellanos, OD

Infinite Vision Care

"We are a busy office and contact lenses have always been our bottleneck. We needed a new way for our patients to order from us to keep them from going online. Dr. Contact Lens is exactly this"

Brian Abert

Brian Abert, OD

Vista Eyecare

 
"Dr. Contact Lens provides us with sophisticated marketing tools which allow us to ensure our contact lens sales remain profitable!"  

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