"DCL was easy to implement and seamless. Staff training was comprehensive and allowed us to start using it right away. Patients have accepted it well, and it's always fun to see new orders come through from patients who might not have purchased in the office!"
"Dr. Contact Lens walked me through one of the most seamless customer experiences I have ever had to order my contacts. My initial reaction was -- this is awesome!"
"The software allows the patient to directly order contact lenses and frees up valuable staff time and labor. It messages patients directly when they are due to order. Best of all, patients are offered the absolute best price and deters the patient from internet shopping. It also provides a way to communicate with our patients after hours, or in the event of closure. We recommend DCL an excellent tool to increase contact lens sales and patient retention."
"Dr. Contact Lens has been incredibly beneficial to our practice. It has made ordering contacts quick and easy for our patients. A key feature our patients love is the ability to order contacts from anywhere at any time and they ship to them for free and in a timely manner! The number of patients our office sees has increased significantly within the last 2 years and DCL has allowed us to offer a more convenient way to serve our growing practice!"
"I love Dr. Contact Lens because it impresses my patients as a cutting-edge solution to ordering contacts. We save an extraordinary amount of time every month because we don’t have to place contact lens orders and waste time with data entry. Our patients prefer the convenience, and I’m happy to give it to them - all while supporting my contact lens business!"
"Dr. Contact Lens has been a game changer for our practices. We used to track our patients through an excel spreadsheet and now we can see and do everything through Dr. Contact Lens. Patients are loving it and staff are loving it! It has been a win-win."
"Dr. Contact Lens has been a nice addition for us. DCL has elevated our contact lens sales platform to meet the needs of our busy patients who want convenience. DCL provides us the opportunity to bring e-commerce to our patients on our terms while keeping them compliant and attached to our practice!"
"Dr. Contact Lens has been great for our practice. Patients appreciate the easy access to their prescription, and the 1-click ordering has increased our capture rate for sure! If our office has to close again due to the coronavirus, we can be sure that our contact lens sales will continue to grow!"
"We started using DCL during the COVID shut down as we looked for ways to improve staff efficiency and encourage patients to order with us. It has definitely done both of those things. My staff loves it because it’s a much more streamlined way to order and ship contacts to patients and because response time is amazing in the new live chat feature whenever they do have a question. Patients are more prompt with ordering contacts from us or coming in when they’re due for an exam because DCL reminds them when it’s coming up. I think this makes them more likely to order from us than other options because they get the pre-emptive reminder with an easy way to do it rather than running out of lenses and having the reaction of running to an online vendor."
"Incorporating Dr. Contact Lens into my practice has helped me in many ways. It has kept more patients in house for purchases and it has other features that are great. It frees up time my staff so we can spend more getting patients booked for exams. It is more convenient for the patient as well, in case they want to order contacts at 1 in the morning, and it keeps track of expiring prescriptions, alerting both the patient and the office that it is time for the patient’s annual exam. It complies with giving the patient their prescription for contact lenses. It keeps pace with the pricing on 1800 so I can inform the patient without hesitation that we are priced competitively and they do not need to price shop online. It makes the patient feel that we are modern and up to date with technology."
"We finally have a solution for online ordering of contacts that both my patients and staff love!"
"What an amazing company! Dr. Contact Lens has helped us retain those patients who simply want to order online. I only wish I had them sooner!"
"It really bothers me that the eyecare industry is slow to adopt e-commerce. Patients have been screaming at ECPs to buy contacts from us online for a decade. Finally, an OD friendly company made this possible. Thank you Dr. Contact lens!"
"My patients love the convenience of Dr. Contact Lens, and my team loves the time it saves them. Because it is fully integrated with our EHR, it's easy to use for both the office and the patient. I'd highly recommend DCL!"
"It's never been easier to compete with giant online retailers. I'm ecstatic to have implemented Dr. Contact Lens & keep my contact lens sales in house. Thank you DCL!"
" Dr. Contact Lens provides us with sophisticated marketing tools which allow us to ensure our contact lens sales remain profitable!"
"We are a busy office and contact lenses have always been our bottleneck. We needed a new way for our patients to order from us to keep them from going online. Dr. Contact Lens is exactly this!"
"Dr. Contact Lens has completely transformed contact ordering in my office. Before DCL, even with our other "direct-to-patient" software, contact lens ordering was still such a time consuming area of my practice. I can't get over the ultra sleek portal patients get access to in order to buy their contacts with DCL and how much time is saved! The marketing software/dashboard is everything I needed to boost my practice revenue, capture opportunities we were previously missing, and free up staff time."